Refund Policy

Last updated 29 September 2026

Try it first

Every new customer gets a 14-day free trial. If you cancel before it ends, you aren't charged.

Your first payment

If Studio isn't for you after your first charge, ask within 14 days of that charge and we'll refund it in full. No questions asked.

Renewals

Renewal payments aren't refunded. You can cancel at any time and keep access until the end of the period you've paid for, and you won't be charged again.

When something goes wrong

If you were charged twice, charged after cancelling, or couldn't use Studio because of a problem on our side, we'll make it right, including a refund where that's fair.

How to ask

Email [email protected] from the address you signed up with, or use the customer portal under Manage subscription in Studio. Our merchant of record, Polar, issues the refund to your original payment method, usually within 5–10 business days.

This policy doesn't limit any rights you have under the consumer laws of the country where you live.